From one of my d.school classes a while back, here is a quick sketchnote I made while listening to US Postal Service workers, who were requesting design help on generating new directions for the USPS.
Postal Service design notes sketch
From one of my d.school classes a while back, here is a quick sketchnote I made while listening to US Postal Service workers, who were requesting design help on generating new directions for the USPS.